Privacy Policy

We may collect personal information that you voluntarily provide, including but not limited to:

• Your name
• Email address
• Phone number
• Medical history relevant to treatments
• Payment and billing information

This information is collected when you submit a contact form, book an appointment, request a consultation, or otherwise interact with our website and services.

We use the information we collect to:

• Respond to your inquiries and service requests.
• Schedule and manage appointments and consultations.
• Send appointment confirmations and reminders.
• Provide follow-up communications related to services you have received or requested.
• Send promotional or educational content where explicit consent has been given.
• Improve our website experience and the quality of our services.

As part of our services, we may send informational, transactional, and promotional SMS messages to individuals who have explicitly opted in through our website at templuslife.com.

Opt-in occurs when a user submits a contact or consultation form and voluntarily provides consent for SMS communications.

SMS communications may include, but are not limited to:

• Appointment confirmations and reminders
• Follow-up messages related to requested services or consultations
• Responses to inquiries submitted by the user
• Educational updates or promotional notifications, where explicit consent has been provided

Message frequency may vary depending on user interaction and services requested.

Recipients may opt out at any time by replying STOP to any message. For assistance, reply HELP. Message and data rates may apply depending on your mobile carrier.

SMS consent is not a condition of purchase and will not be shared with third parties for marketing purposes.

We do not sell, rent, or trade your personal information to third parties.

We may share limited information with trusted service providers (e.g., payment processors, booking software, or communication platforms) solely for operational purposes. These providers are contractually obligated to maintain confidentiality and data protection standards.

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal and medical obligations, and maintain accurate records.

You may request the deletion of your personal information at any time by contacting us. Please note that certain data may be retained as required by applicable laws.

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, or disclosure.

While we strive to protect your information, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security but are committed to maintaining best practices.

Under the Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to:

• Access the personal information we hold about you.
• Request corrections or updates to your information.
• Withdraw consent for communications at any time.
• Request deletion of your data, subject to legal and medical record-keeping requirements.

To exercise any of these rights, please contact us using the information provided below.

Our website may contain links to external websites or third-party services. We are not responsible for the privacy practices, content, or policies of those sites. We encourage you to review their privacy policies before submitting any personal information.

Templus Life may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Continued use of our website after changes are posted constitutes acceptance of the revised policy.

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:

📧 Contact Us
📞 604-783-2228
📍 #1910 - 8171 Ackroyd Rd, Richmond, BC V6X 3K1
🌐 templuslife.com